Direct bookings: get paid by card and handle refunds
- NewWhen you accept a direct booking request you can tick "Add a card payment link". The link goes in the same confirmation email as the invoice, so the guest can pay by EFT or card.
- ImprovedThe stay total on a new request is filled in from your direct prices. If your prices are in another currency, the card shows the rate used.
- ImprovedWhen a guest pays by card, the booking and its invoice are both marked paid.
- NewAdd a cancellation policy to your Find a stay listing. Guests see it before and after they pay.
- NewGuests can ask for a refund, a cancellation or a date change from their payment page or receipt. You get an email and can reply to the guest directly.
- NewRefund a guest from Finances → Guest card payments. Pay them back by EFT or cash and record it, or ask StayKnit to refund their card.
- ImprovedGuest emails now say "Reply to this email" and replies go straight to you.
- ImprovedThe website header now has a "Find a stay" button next to the logo.
- FixedInvoice numbers no longer show a double dash (for example CST--1015).